Front Office Administrator - Premium Healthcare Clinic

Join a dynamic healthcare environment in the heart of Bali as a Front Office Administrator with Glossee, a leading private clinic dedicated to delivering exceptional patient care. This role is perfect for detail-oriented, customer-focused professionals who thrive in fast-paced environments. As part of our dedicated front office team, you'll be the first point of contact for patients, ensuring a seamless and efficient experience from the moment they walk through our doors.

In this role, you'll handle a wide range of administrative tasks, including appointment scheduling, patient registration, and managing patient records. You'll also play a crucial role in maintaining our clinic's reputation for excellence by ensuring all interactions are professional, courteous, and timely. With your strong communication skills and commitment to patient care, you'll be instrumental in creating a welcoming and efficient environment for both our patients and staff.

Glossee is more than just a clinic; we're a community of healthcare professionals dedicated to providing top-notch care in a serene and luxurious setting. Located in Denpasar, Badung, Bali, our clinic offers state-of-the-art facilities and a team of highly skilled doctors and specialists. This is your opportunity to be part of a growing, innovative healthcare organization that values its employees and invests in their professional development.

📋 Tanggung Jawab Pekerjaan

• Manage patient appointments, ensuring efficient scheduling and timely confirmations.
• Handle patient registration and maintain accurate and up-to-date patient records.
• Process insurance claims and billing, ensuring accurate and timely payments.
• Assist with front desk operations, including greeting patients, answering inquiries, and directing them to the appropriate department.
• Coordinate with medical staff to ensure smooth and efficient patient flow within the clinic.
• Maintain a clean, organized, and professional front office environment.
• Provide excellent customer service, ensuring patients feel welcome and valued.
• Assist with clinic administrative tasks, such as inventory management and ordering supplies.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front office or administrative role, preferably in a healthcare setting.
• Proficient in using Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Detail-oriented with excellent organizational and time management skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with healthcare terminology and regulations.
• Bachelor's degree in Business Administration, Healthcare Administration, or a related field.
• Fluency in both Indonesian and English is a plus.

🛠️ Keahlian

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